Terms of Service
Effective Date: July 1, 2025
Last updated: July 1, 2025
Welcome to ChatDada.com ("ChatDada," "we," "our," or "us"). By accessing or using any part of the ChatDada website, application, or related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not accept these Terms, do not use the Service.
1. Eligibility
You must be at least 13 years old (or the age of digital consent where you live) and able to form a binding contract to use the Service. By using the Service, you represent that you meet these criteria and that you have not been previously suspended or removed.
2. Account Registration & Security
- You must provide accurate, current information during signup and keep it updated.
- Keep your login credentials confidential. You are responsible for all activity under your account.
- Notify support@chatdada.com immediately if you suspect unauthorized use.
3. Subscriptions & Billing
- Certain features may require a paid subscription. We use Stripe to process payments; all billing information is stored by Stripe, not on our servers.
- Fees, billing cycles, and renewal terms are displayed at checkout.
- Refunds are granted only as required by law or as stated in the plan‑specific terms shown at purchase.
- We may change prices with at least 30 days' notice by email or in‑app message. Continued use after the price change constitutes acceptance.
4. License & Permitted Use
We grant you a limited, non‑exclusive, non‑transferable, revocable license to access and use the Service for personal or internal business purposes, subject to these Terms.
5. User Content
- Your Responsibility. You may submit text or other content ("User Content") to the Service. You bear all liability for your User Content.
- Rights You Grant Us. By submitting User Content you grant ChatDada a worldwide, royalty‑free license to host, store, process, reproduce, and display that content for the purpose of operating and improving the Service.
- Content Removal. You may delete chat threads or other content at any time, and we will remove them from active production systems within a reasonable period (see Privacy Policy for retention timelines).
- AI Output. The Service uses OpenAI models. AI responses are generated automatically and may be inaccurate or inappropriate. Do not rely on AI output as professional advice.
6. Prohibited Conduct
You agree not to:
- Violate any law or another person's rights.
- Upload or generate content that is illegal, harmful, or obscene; promotes violence or discrimination; or infringes third‑party IP.
- Attempt to reverse‑engineer, scrape, or overload the Service.
- Use the Service to develop or train competing AI models.
- Interfere with security features or bypass access controls.
We reserve the right to monitor, block, or remove content and to suspend accounts that violate these Terms.
7. Intellectual Property
- ChatDada IP. All software, trademarks, logos, and content provided by ChatDada are our property or that of our licensors and are protected by copyright and trademark laws.
- Feedback. If you submit ideas or suggestions, you grant us a perpetual, irrevocable license to use them without compensation.
8. Third‑Party Services
The Service integrates third‑party tools (OpenAI API, Stripe, Google Analytics, etc.). Your use of those services is subject to their separate terms and privacy practices, which we do not control.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error‑free, or that AI output will be correct or suitable for your needs.
10. Limitation of Liability
To the fullest extent permitted by law, ChatDada and its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of the Service. Our aggregate liability to you for all claims will not exceed the greater of (a) amounts you paid us in the 12 months preceding the claim or (b) USD $100.
Some jurisdictions do not allow certain exclusions, so these limits may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless ChatDada and its affiliates from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of:
- Your User Content;
- Your violation of these Terms or any law; or
- Your use of the Service.
12. Termination
We may suspend or terminate your account (and delete associated content) at any time, with or without notice, if we believe you have violated these Terms or pose a risk to us or other users. You may cancel your account at any time from your settings or by emailing support@chatdada.com.
Sections 7–13 survive termination.
13. Governing Law & Dispute Resolution
- Governing Law. These Terms are governed by the laws of the State of Texas, without regard to conflict‑of‑laws rules.
- Informal Resolution. Before filing a claim, you agree to try to resolve the dispute informally by emailing support@chatdada.com.
- Arbitration. If we cannot resolve the dispute within 30 days, either party may require binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in Montgomery County, Texas (or by video conference).
- Class‑Action Waiver. Disputes must be brought on an individual basis; class or representative actions are not permitted.
- Small‑Claims Option. Either party may choose to pursue a claim in small‑claims court in Montgomery County, Texas, instead of arbitration.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be posted on this page with a new "Last updated" date and, where appropriate, announced via site banner or email. Continued use after the effective date constitutes acceptance.
15. Miscellaneous
- Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and ChatDada regarding the Service.
- Severability. If any provision is unenforceable, the remaining provisions will remain in full force.
- No Waiver. Our failure to enforce any right is not a waiver of future enforcement.
- Assignment. You may not assign these Terms without our consent. We may assign them as part of a merger, acquisition, or asset sale.